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How we work

From visitor attractions to sports venues, heritage sites to museums, zoos and aquaria to touring exhibitions – we have an enviable track record for appraisal, development and operation, one that speaks for itself. Our job is to help you to realise your vision, whether it’s to improve on what you have or to develop a brand new project.

We love exciting new ideas but we also recognise the need to balance innovation and excitement with pragmatism and commerciality, so we ensure that all new ideas and initiatives that we are asked to look at are robustly assessed and evaluated.

From our first discussions you will quickly find that our responses exceed your expectations by preparing detailed proposals, setting out our skills and services, timing, fees and expenses.

We will take the time to fully understand your aims and objectives, the culture of your organisation and of the market for your venue before making any recommendations. Sometimes it’s our job to tell our clients that an idea just won’t work (but we’ll try and suggest an alternative that will).

Our services are wide ranging, but the majority of our assignments fall into one of the following categories. Click on the one(s) that most interest you to see a cross-section of examples drawn from our project archive:

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